Legal

Terms of Service

Last updated: 29 October 2026

These terms are an agreement between you and Shetty Harikrishna, an individual based in India who runs Qlarity (“we”, “us”). By creating an account or using Qlarity you accept them. If you use Qlarity for a company, you confirm you may accept them for that company, and “you” includes it.

1. The service

Qlarity compares a company's ad spend (Meta Ads, Google Ads) with the leads, qualified leads and sales in its CRM, and adds attribution, alerts, reports and an AI analyst. It is offered in early access: features may be added, changed or removed as it develops.

2. Accounts and workspaces

• You must be 18 or over and give a real email address you control.
• Keep your password private. You are responsible for what happens under your account.
• Each company works in its own workspace. Its owners and admins decide who joins, what role each person has, and which tokens and keys are connected, and they are responsible for those choices.
• Tell us at once if you think your account has been misused.

3. Your data

• You keep all rights in the data you bring to Qlarity. You allow us to store and process it only to provide Qlarity to you, as described in the Privacy Policy.
• You confirm you have the right, and any consent needed, to upload or connect it, including your leads' names, phone numbers and emails. You remain the Data Fiduciary for that data under India's Digital Personal Data Protection Act, 2023, and we process it on your behalf.
• When you connect Meta, Google, Telegram or an AI provider, you also follow their terms, and data sent to them is handled under those terms.
• You can ask us to delete your workspace at any time. We delete it within 30 days, and from backups within the periods in the Privacy Policy.

4. Acceptable use

You must not:

• upload data you have no right to use, or use Qlarity for anything unlawful, including spam or harassment;
• try to reach other workspaces' data, test or break Qlarity's security, or overload the service;
• copy, resell or reverse-engineer Qlarity, or let people outside your workspace use your access;
• use API keys, the AI features or schedules in a way that harms Qlarity or other users.

5. AI features and numbers

• Qlarity calculates figures from the data you provide, using the definitions shown in the product. If that data is incomplete or wrong, the figures will be too.
• AI answers are generated by the third-party provider your workspace owner chooses, with the owner's key; the owner is responsible for that provider's costs. AI answers can be wrong: check important numbers on the dashboard before making decisions.
• Decisions about budgets, campaigns and your business are yours.

6. Fees

Qlarity is currently provided without charge unless we agree otherwise in writing. We will give workspace owners at least 30 days' notice before introducing any fees, and you may stop using Qlarity before they apply.

7. Availability and changes

We work to keep Qlarity running and your data safe, but we don't guarantee it will always be available or error-free. We may need short pauses for maintenance. We may update these terms; we will change the date above and tell workspace owners about significant changes in advance. Continuing to use Qlarity after that means you accept the new terms.

8. Suspension and ending

You may stop using Qlarity at any time. We may suspend or close an account or workspace that breaks these terms or puts Qlarity or others at risk, telling you why where we reasonably can. After closing, the workspace's data is deleted as described in section 3.

9. Our rights

Qlarity's software, design and name belong to us. These terms give you the right to use Qlarity, not ownership of it. If you send us ideas or feedback, we may use them without obligation to you.

10. Liability

Qlarity is provided “as is”. As far as the law allows, we are not liable for indirect or consequential losses, such as lost profits, revenue, data or business opportunities, or for decisions made using Qlarity's figures or AI answers. Our total liability for any claim is limited to the fees you paid us in the 12 months before it, or ₹10,000 if you paid none. Nothing in these terms limits liability that can't be limited by law.

11. Indemnity

You will cover our reasonable costs and losses if a third party makes a claim against us because of data you uploaded without the right to do so, or because you broke these terms or the law.

12. Law and disputes

These terms are governed by the laws of India. Before going to court, we will both try in good faith to settle any dispute by talking. The courts at Mumbai, Maharashtra, have exclusive jurisdiction.

13. General

If part of these terms can't be enforced, the rest still applies. Not enforcing a right now doesn't waive it. You may not transfer your account without our agreement. Contact: Shetty Harikrishna, harikrishnashetty1@gmail.com.